The TLC Team

The directors and associates of TLC all share a common desire; to transform individuals, groups and communities for the better.

Each member is an expert in their field and brings their own mixture of talent, knowledge and experience to the team. Collectively we’ve secured and delivered multi-million pound contracts, won local and National awards, lectured at international conferences and advised local and National Government.

Together, we’ve built a great reputation for collaborating, creating and delivering results.

Tracy Fishwick - TLC

Tracy Fishwick

Managing Director

Passionate about: How we can all ‘do our bit’ to create new opportunities for jobs, skills and training.

Works across public, private, social enterprise, voluntary, community groups.  Biggest achievements include leading the creation of 8,000 jobs for young people with AGMA (the 10 Greater Manchester Councils, New Economy and public authorities); securing NESTA Innovation funding for volunteering, social action and jobs.

Tracy has supported the Centre for Economic and Social Inclusion as Associate Director NW, now Learning and Work Institute, promoting social inclusion in the labour market.  Fellow of the Institute of Employability Professionals and NW Ambassador and Chair of the NW group.  Talent Match Commissioner for Greater Manchester; Core Partnership Chair for Liverpool City Region.  Trustee, Blackburne House, a social enterprise focussed on women’s education and enterprise development, in Liverpool.  Chair, Groundwork (Cheshire, Lancashire, Merseyside).  She is also (slowly) working towards her first 10k run!

Areas of Expertise: Employment skills, social inclusion strategy. Management team development and training. Social enterprise.

Lauren Bailey-Rhodes - TLC

Lauren Bailey-Rhodes

Operations Director

Passionate about: Developing innovative person centred employment programmes and improving industry standards.

Lauren manages the operational delivery of TLCs flagship programme GiveGetGo, developing key partnerships to roll out to new locations.

Lauren brings a wealth of practical experience and insight to create realistic and effective solutions to meet the demands of today’s job market…and to prove it, she was ERSA Advisor of the year 2013 and ERSA Innovation Award Winner 2015.  Progressing from providing intensive support to young people at Connexions where Lauren became NEET Manager before moving on to deliver 8000 new job starts for the Greater Manchester Future Jobs Fund. Lauren is a Level 3 coach, trainer and offers diagnostic support to organisations delivering employability skills.

Areas of Expertise: Employer engagement. Coaching. Train the trainer.

Lee Fishwick - TLC

Lee Fishwick

Director: Training and Personal Development

Passionate about: bringing the latest training, coaching and mentoring techniques to people, and business.

Works on a one-to-one or group basis using mindfulness, NLP and accelerated learning techniques.  A proven track record of coaching individuals and teams in their journey toward excellence, higher performance and personal development.  Lee is our lead on all things education, training design and delivery, schools (primary and beyond) and teaching methodologies.

Specialist trainer in stress, anxiety and using the power of positive psychology.  Uses TakeTen and HeartMath performance measures, to support your stress transformation, reducing stress levels to maximise performance. Designs and creates projects, training and learning packages from inception to evaluation.

Lee is lecturer at the University Centre, Blackburn College in coaching, mentoring and counselling; Governor, St Aiden’s Primary School, Knowsley

Areas of Expertise:  Resilience coaching. Developing high performing leaders. Design and delivery of bespoke teaching and training courses

Charlotte McDonald - TLC

Charlotte McDonald

Consultant: GiveGetGo Programme Manager & Trainer

Passionate about: Transforming the way employability is delivered in order to engage, energise and bring about positive change.

Charlotte has over 15 years’ experience within employment and skills, firstly as a practitioner where she gained experience as an Advisor and Trainer working with those furthest removed from the labour market. For the last 8 years she has been Managing Director of Greengrape Solutions, a specialist consultancy which recruits, trains and supports welfare to work and training providers in their delivery of programs for the unemployed.

Charlotte is managing GiveGetGo, bringing her unique perspective as an employer, practitioner and recruiter – introducing innovative job searching techniques and a modern take on traditional employability themes. As a multi-award winning organisation Greengrape Solutions has innovation at its heart and Charlotte has enjoyed success as one of the leading recruiters in the UK within her field.

Areas of Expertise: Recruitment and selection. Training. Employer engagement.

Sophie Stansfield

Training, Events and Admin Co-ordinator

Passionate about: Building relationships with people

Sophie helped to deliver GiveGetGo at the University of Liverpool from the start and after completing her Level 3 apprenticeship in Business and Administration joined the TLC team full time. Sophie works across all of the Transform Lives projects supporting the delivery team, helping participants on their journey into work and co-ordinating training and events.

Areas of Expertise: Media & Communications, Events Management and Participant Engagement

Liz Wilson

Non-Exectutive Director

Passionate about: Creating imaginative training programmes to inspire teams and achieve extra-ordinary outcomes.

Works in corporate settings all over the world for major clients such as Google and brings a wealth of experience and insight in to our work.  Is expert at developing CSR programmes, engaging senior executives in mobilising ideas.

Liz has an extensive background in training and HR in the public and private sector.  Her innovative and creative mind brings fresh thinking to solving workforce and training problems for businesses across the world.  Working for the prestigious Impact International, Liz keeps our thinking up to date, relevant and creative and we are proud to have her as a key part of the tlc team

Areas of Expertise: Leadership and development. Corporate training needs analysis

Fran Parry

Fran Parry


Fran Parry is a highly respected leader and strategist with 30 years experience across private, voluntary and public sector organisations – since 1998 in the employability, skills and education sectors. She is a very effective networker and project director and is recognised by senior stakeholders for her astute policy recommendations, “hands-on” approach to projects, networking skills, sound judgment and innovative ideas.

Fran’s particular interests are youth policy and social inclusion and she curates the annual Youth Employment Convention bringing together experts across the education, employability and skills field to debate and promote the interests of the UK’s young people.

Until 2015 Fran was a Board and Executive Director at CESI, the pre-eminent research and policy organisation working in employability and skills, where she led on communications, new business and partnerships. Amongst extensive Board experience she has made a major contribution to the creation of, and has also chaired, the leading membership organisations in the sector including ERSA (the Employment Related Services Association) and the IEP (Institute of Employability Professionals).

Fran is the owner and Managing Director of Bright Sparks Consultancy Ltd and an Associate Director of YEUK, PublicCo, the Learning & Work Institute and the Transform Lives Company.  She is a trustee on the boards of Fair Train and Gingerbread and is a Co-Director with Tracy Fishwick of WhatWorksInclusion, a project seeking to highlight and share good practice in the voluntary, community and social enterprise sectors.

Angeliki Stogia

Angeliki Stogia


Passionate about: Creating a more socially just economy where businesses play an integral part as architects of shared social value to address the needs of society.

Angeliki brings in depth and up to date knowledge of European funding programmes, including application processes, monitoring & evaluation of European Regional Development Fund (ERDF) and European Social Fund (ESF). Angeliki has over 10 years’ experience of building partnerships and supported hundreds organisations across the North West of England to access ESF and ERDF.

Her recent work at New Economy focussed on the development needs of social enterprises and how they play a meaningful role in delivering against Greater Manchester’s priorities.

Areas of Expertise: Social value. Funding and research. Social enterprise.

Pauline Doyle


Passionate about: Challenging, supporting and empowering people to embrace positive change in their lives. Until recently, Pauline was part of the Ventures Team, Big Venture Challenge, and is now part of the Unltd team of Coaches.  Pauline is also a Qualified Social worker, using a wide range of transformational techniques and systems including systemic therapy mapping change with creative leadership.

Areas of Expertise: Action learning, appreciative enquiry. Business and executive leadership, mindful coaching. Personal development coaching and mentoring.

Rachel Flood


Passionate about: Community regeneration and neighbourhood renewal, especially working with communities, engaging stakeholders and partners in the delivery of regeneration initiatives designed to improve quality of life.

During her career Rachel has been at the forefront of significant national initiatives, from establishing Local Strategic Partnerships to developing models of neighbourhood management and large-scale Total Place reviews.

Rachel combines strategic thinking and evaluation techniques with practical engagement.  She’s our lead on developing interactive training around family outcomes, has trained 1000’s of front line workers and regularly runs workshops with staff and stakeholders.  She has pioneered the use of interactive DVDs to work with multi-disciplinary teams around improving outcomes for families.

Rachel has a Masters degree in Public Administration from the University of Liverpool and is a Board Member of the Liverpool Domestic Abuse Service.

Areas of Expertise: Social impact and evaluation. Community and neighbourhood renewal. Training.

Helen Furnivall

Associate (Communications)

Passionate about: Strategic communications and engagement support which helps ensure that people and communities are at the heart of regeneration and development plans.

Helen is Managing Director of High-Rise Communications based in Manchester which specialises in providing strategic communications support to the housing, regeneration, charity, social enterprise and arts sectors.

Before setting up her own agency in 2016, Helen previously senior communications and strategy positions at the British Red Cross, including the roles of Head of Corporate Strategy Development and Head of UK Operations Communications.

Areas of expertise: Communications strategy and planning, reputation management and crisis communications, public relations, media training, stakeholder engagement.